Privacy Policy

Last updated: May 27, 2026

This Privacy Notice for OpenHangar describes how and why we collect, store, use, and share your personal information when you use our services.

Summary

This Privacy Notice describes how OpenHangar collects, uses, and shares your personal information when you use our app.

OpenHangar is a digital marketplace connecting hangar owners and those in need of short to long-term hangar storage for their aircraft. It provides a way for hangar owners to generate revenue during vacant periods while allowing renters to find hangar solutions at reduced cost with greater availability compared to traditional fixed base operators.

Questions or concerns? Contact us at support@o-hangar.com.

1. What Information Do We Collect?

Personal information you provide:

• Names
• Email addresses
• Usernames and passwords
• Contact preferences
• Payment data (handled and stored by Stripe — see stripe.com/privacy)
• Social media login data (if you register via Google)
• Pilot certificate number and aircraft type

Information automatically collected:

• Device and usage information
• IP address and browser characteristics
• Location data when you search for hangars
• Log and usage data including activity in the app

We do not process sensitive personal information such as racial or ethnic origins, sexual orientation, or religious beliefs.

2. How Do We Process Your Information?

We process your information to:

• Facilitate account creation and authentication
• Deliver and facilitate our services (bookings, messaging, payments)
• Respond to user inquiries and support requests
• Send administrative information and booking confirmations
• Enable user-to-user communications between pilots and owners
• Request feedback and reviews
• Send marketing and promotional communications (you may opt out at any time)
• Fulfill and manage bookings, payments, and refunds
• Evaluate and improve our services
• Comply with legal obligations

3. When and With Whom Do We Share Your Information?

We may share your information in the following situations:

• With hangar owners when you make a booking (name, aircraft type)
• With pilots when they book your hangar (limited profile info)
• With Stripe for payment processing
• In connection with any merger, sale, or acquisition of our business
• With other users when you interact publicly on the platform

We have not sold or shared any personal information to third parties for commercial purposes and will not do so in the future.

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to maintain security, prevent crashes, fix bugs, and save your preferences.

We also permit third-party service providers to use tracking technologies for analytics purposes. You may opt out of certain tracking by adjusting your device settings.

5. Social Logins

If you register using Google, we will receive certain profile information from Google including your name, email address, and profile picture. We use this information only for the purposes described in this policy.

We are not responsible for how Google uses your information. Please review Google's privacy policy for more details.

6. How Long Do We Keep Your Information?

We retain your personal information for as long as your account is active or as needed to provide our services. We will not keep your information longer than the period in which you have an account with us, unless required by law.

When we no longer need your information, we will delete or anonymize it. If deletion is not immediately possible (e.g., backup archives), we will isolate it from further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

You should only access the app within a secure environment. Transmission of personal information is at your own risk.

8. Do We Collect Information from Minors?

We do not knowingly collect data from or market to children under 18 years of age. By using the app, you represent that you are at least 18 years old.

If we learn that we have collected information from a child under 18, we will deactivate the account and delete the data promptly. If you become aware of any such data, please contact us at support@o-hangar.com.

9. What Are Your Privacy Rights?

You may review, change, or terminate your account at any time through your account settings.

You have the right to:

• Know whether we are processing your personal data
• Access your personal data
• Correct inaccuracies in your personal data
• Request deletion of your personal data
• Obtain a copy of the personal data you shared with us
• Non-discrimination for exercising your rights
• Opt out of targeted advertising or sale of personal data

To exercise these rights, contact us at support@o-hangar.com.

If you wish to withdraw consent to our processing, please note this will not affect the lawfulness of processing before withdrawal.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) feature. We do not currently respond to DNT signals as no uniform technology standard has been finalized. If a standard is adopted in the future, we will update this policy accordingly.

11. US State Privacy Rights

If you are a resident of California, Colorado, Connecticut, Texas, Virginia, or other applicable US states, you may have specific rights regarding your personal data including the right to access, correct, delete, or obtain a copy of your data.

To submit a request, contact us at support@o-hangar.com.

California residents: Under California Civil Code Section 1798.83 ("Shine the Light" law), you may request information about categories of personal information we disclosed to third parties for direct marketing purposes in the preceding calendar year. Submit such requests in writing to the contact details below.

12. Updates to This Notice

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top. We may notify you of material changes by posting a notice in the app or by email.

We encourage you to review this policy frequently to stay informed.

13. Contact Us

If you have questions or comments about this Privacy Notice, please contact us:

Email: support@o-hangar.com

OpenHangar
4703 112th Dr.
Lubbock, TX 79424
United States

14. Review, Update, or Delete Your Data

Based on applicable laws, you may have the right to request access to, correct, or delete the personal information we collect from you. You may also have the right to withdraw consent to our processing.

To submit a data request, contact us at support@o-hangar.com.

This Privacy Policy was created using Termly's Privacy Policy Generator.